How to make an appointment
1. If you need to see/speak to a clinician for a health problem, please call the surgery on the main number between 8.00am & 6.30pm.
Call the surgery - 01495 360682
We operate a pre-bookable system for doctors and nurses for telephone and face-to-face consultations. These appointments can be booked by calling the surgery or online via MHOL.
For appointments pre-booked by phone we request that patients call after 10am when the phones are less busy. We also have a number of appointments available on the day for urgent problems, which can be booked by calling the surgery.
Please give the call handler as much details as possible regarding your health problem. This information will help the clinician determine the urgency of your call so that we can prioritise clinically urgent queries.
2. Request a Non-Urgent GP Appointment
Please complete the form below to request a Non-Urgent GP Appointment.
Please note this form is for prebookable doctor appointments ONLY - visit our Admin Queries page for any non-clinical requests.
Request a Non-Urgent GP Appointment
3. Book Online
PLEASE NOTE : Our Practice is now able to offer online appointment booking for patients.
Please check the following criteria before booking
- All appointments available on this site will be routine Face to Face (F2F) appointments only. For urgent appointments between the hours of 8am and 6.30pm please telephone the practice.
- Blood test appointments - these appointments can only be booked if you have received a letter or instructions from one of our Doctors / Nurses to do so. If you book an appointment and have not had the test request authorised by a clinician then unfortunately you will be turned away.
- Smear appointments (Women's Health Clinic) - Please only book an appointment for a smear if you have received a letter from Cervical Screening Wales otherwise you may be turned away as Smear tests can only be carried out when due.
- Diabetic Clinic appointments with the Practice Nurse - Please only book an appointment for this clinic if you have received a letter from the practice advising you to do this once you have had your blood tests.
For life threatening emergencies please dial 999
- For emergency appointments please ring the surgery
- For general medical advice please ring NHS Direct on 111 or visit https://111.wales.nhs.uk/
- If the surgery is closed and you require urgent medical attention please contact the Out of Hours GP on 111
If you wish to cancel this appointment please do so on line, by following the instructions in the text message reminder or by telephone at least 3 hours in advance so that the appointment can be offered to another patient.